Our cancellation conditions
The following cancellation conditions apply in our hotel:
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up to 30 days before arrival your cancellation is free of charge
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29 to 15 days before arrival you pay 50% of the booked total
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from 14 days before arrival you pay 100% of the booked total
Have you booked a package? If so, any unused ski pass will be refunded.
In the event of early departure or late arrival we ask for your understanding that we will have to charge the room price.
Deposits will be retained as a cancellation fee, except in the case of timely cancellation or conclusion of travel cancellation insurance in accordance with the insurance conditions.
You would like additional safety?
Something unexpected can always interfere with your holiday plans which is why we recommend taking out a travel cancellation insurance. As a special service we can take out a Hotel Cancellation Plus insurance via European Travel Insurance Agency for you. For this we need the names of all fellow travellers. You can download the price, benefits and conditions here.